Frequently Asked Questions & Studio Policies

We welcome students 18 years old and above to attend classes at Inner Diva Studios.

We get it—life happens! At Inner Diva, we offer a 5-minute grace period after the scheduled start time for all classes. If you arrive within this window, you’re welcome to join and flow right in.

However, once the grace period ends, no late entries will be permitted out of respect for the instructor and other students. Late arrivals beyond 5 minutes will be marked as a no-show and subject to our late cancellation policy.

To maintain the quality of your experience and the integrity of the class, students with three or more late arrivals will no longer be allowed entry after the class start time—no exceptions.

All purchases at Inner Diva Studios are final sale. This includes single classes, class packages, memberships, workshops, and special events.

• Non-transferable: Purchases may not be transferred to another person.

• Non-shareable: Class packs and memberships are intended for individual use only.

• No refunds: We do not offer refunds under any circumstances.

10401 Anderson Mill Rd #104, Austin TX 78750

Up to 6-Hour No-Penalty Cancellations

We get it—life happens. You may cancel your class reservation up to 6 hours before class time without penalty.

• Your class credit will remain on your account for future use.

• Unlimited members will not incur any fees when canceling within this grace period.

Late Cancellations & No-Shows

Cancellations made less than 6 hours before class are considered late cancellations and will be deducted from your class pass. These credits cannot be refunded or rescheduled.

For Unlimited Members:

• Late cancellations incur a $15 fee

• No-shows incur a $20 fee

We appreciate your understanding and cooperation. Cancelling in advance ensures waitlisted students can attend and helps us keep our classes running smoothly for everyone.

Your safety—and the safety of our community—is our top priority. To keep our studio clean, welcoming, and wellness-focused, please review and follow the guidelines below:

Equipment Use

If you use any studio-owned equipment (including mats, yoga blocks, or straps), please wipe down all surfaces immediately after class using the studio-provided disinfectant spray and towels.

Pole Cleaning

All students are required to clean their pole with rubbing alcohol directly after class ends. Poles must be fully wiped to remove oils, sweat, and grip aid residue to maintain hygiene and safety for all.

Not Feeling Well? Stay Home.

If you are experiencing symptoms such as coughing, sneezing, fever, or any signs of illness, we kindly ask that you stay home and skip class. Your health—and the health of others—comes first.

To ensure a safe, welcoming, and liability-conscious environment for all of our students, performers, and staff, certain equipment and practices are strictly prohibited at Inner Diva Studios.

Not Allowed:

• Skin & Hook Suspension

• Hair Hanging

• Fire Spinning, Candles, or Any Open Flame

At Inner Diva, we’re all about presence, empowerment, and community connection. To protect the flow of class and the comfort of everyone in the room, we have the following media guidelines:

During Class:

Out of respect for your instructor and fellow students, photos and video recordings are not permitted during class instruction.

Our focus is on movement, energy, and shared experience—not screens.

After Class:

Your instructor will provide time at the end of class for you to film or take photos of choreography, tricks, or combos.

Feel free to capture your magic then!

Consent & Courtesy:

• Only film yourself unless you have verbal consent from anyone else who may appear in your content.

• This includes other students, instructors, and background reflections.

• Do not post any photos or videos of others (even in the background) on social media or other platforms without their explicit permission.